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  • How Do I Read a DOT Number?
    DOT indicates that the tire meets the safety standards set by the United States Department of Transportation and is approved for highway use. Example: DOT M5H3 459X 2418 · The first two characters after DOT represent the tire's manufacturer and plant code. · The third and fourth characters indicate the tire size. · The fifth, sixth, seventh, and optional eighth characters specify the brand and other significant tire characteristics. · The ninth and tenth characters show the week the tire was produced. · The final digit(s) indicate the year of manufacture.
  • Do My Driving Habits Affect the Life of My Tires?
    Yes, here are several tips to help extend the life of your tires: · Avoid speeding, as high speeds generate excessive heat, accelerating tire wear. · Drive at the safe, legal speed limit. · Avoid taking fast turns on curves and around corners. · Steer clear of fast starts and sudden stops. · Avoid riding on the edge of the pavement or driving over curbs, potholes, or other obstacles
  • How Do I Read the Sidewall of My Tire?
    The side of a tire contains essential information for your safety and that of your customers. Understanding how to read sidewall markings will give you a better grasp of each tire's performance and provide important details for mounting and servicing the tire. Passenger Tire Sizing There are three primary sizing systems for passenger tires today: P-Metric, European Metric, and Millimetric. These systems evolved from the original Numeric Sizing system, which is now obsolete. The Numeric Sizing system was developed when all tires had the same aspect ratio, and it only provided the nominal cross-section width of the tire and the rim diameter in inches. Here are examples of the three commonly used sizing systems today.
  • Is a Bubble/Bulge on the Sidewall of My Tire Covered by Your Warranty?
    A bulge or bubble in the sidewall is sometimes the result of damage from contact with a curb, pothole or other object. Evidence of this damage can be: a scuff mark on the sidewall near the bubble a dent or damage on the wheel above the bulge a cut or bruise on the inner liner of the tire in the vicinity of the bulge (the tire must be demounted in order to inspect the inner liner). A tire that sustains any of the above injuries is damaged and is not covered under warranty. However, your satisfaction is important to us and we request that you take the tire into a participating dealer for inspection to determine if warranty coverage applies.
  • What should I do if I notice vibration?
    Vibration indicates a problem with your car that requires attention. To identify and correct the cause of the vibration, the tires, steering system, and suspension system should be inspected. Ignoring the vibration could lead to excessive tire and suspension wear and may even pose a safety risk. Authorized dealers provide expert diagnosis and repair services for such issues.
  • What Should I Do If My Vehicle Is Pulling to one Side?
    Incorrect alignment settings can negatively impact your vehicle's handling. Acceptable camber, caster, and toe settings can be confirmed with a printout from your alignment/tire shop or vehicle dealer. If the tires are evenly worn, the alignment is correct, and there is still a pull, the front tires should be crisscrossed (provided they do not have a directional tread design) to see if the pull changes direction. This procedure should be carried out by a participating dealer.
  • What is a speed rating?
    The speed rating of a tire indicates the speed range at which the tire can safely carry a load under specified service conditions. Developed in Europe, the current speed rating system categorizes tires into standardized speed categories. A letter from A to Z represents a tire's certified speed rating, ranging from 5 km/h (3 mph) to over 300 km/h (186 mph)
  • How many miles will I get out of my tires?
    Many factors can affect the tread life of your tires, such as: Tire Type Tread compounds Construction features Vehicle application Tire maintenance Geographic conditions Atmospheric conditions Driving habits And more That’s why exact mileage is impossible to predict. Take special care when braking, accelerating, cornering, etc., to help increase the life of the tire. (Owning tires with Michelin’s technology doesn’t hurt either.) If you have concerns about the rate of wear on your tires, consult your local authorized Travelstar retailer.
  • How can I tell when I need new tires?
    Tread wear indicators ("wear bars") are located at the base of the main grooves and are equally spaced around the tire. The tread wear indicators, which look like narrow strips of smooth rubber across the tread, will appear on the tire when that point of wear is reached. When you see these wear bars, the tire is worn out and it's time to replace the tire. Always remove tires from service when they reach a remaining tread depth of two thirty-seconds of an inch (2/32"). Another easy way to check is to do the penny test. Take a penny and place it with Lincoln's head down in the tread groove. If you can see the top of Lincoln's head, then it is time to replace your tires.
  • Can I purchase a road hazard policy?
    All of our tires come with a 12-month road hazard policy. Our retailers might offer something additional.
  • Where is your company located?
    Our headquarters is located in Memphis, TN. We also have offices in Las Vegas, NV as well as Houston, TX.
  • What should I do if my tires cords are showing?
    Cord material may become visible at the base of tread grooves or slots due to under-inflation, misalignment, loose or worn suspension components, hard cornering, improper tire rotation, misapplication, high crown roads, or non-uniform mounting. If cord material is visible, the tire must be replaced.
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